HME Retail Sales Representative

Overview: UnityPoint at Home Customer Service/Retail Sales Representative Fort Dodge, IA Monday-Friday 8AM-5PM Full-time + Benefits Responsibilities: Responsible for creating a culture of collaboration, innovation, learning, teamwork and professional practice, consistent with the mission, vision and values of the company.
Establish effective mechanisms of communication with staff, providers, customers and the management team to foster an environment of openness, trust, teamwork and staff development.
Continuously review HME store operations, equipment, supply and rental needs and assignment of responsibilities to ensure customers and organizational service needs are met.
Communicate with management regularly to review service issues and opportunities for improvement to ensure the delivery of high quality service to all internal and external customers.
Actively promote HME store sales and rentals to all identified customers to ensure continuous growth and profitability.
Provide troubleshooting assistance to staff for equipment, supply and rental issues.
Maintain current information on products, insurance changes, reimbursement trends and other market trends that may affect store profitability.
Reviews daily and monthly reports verifying all financial transactions, balancing charges and payments for Point of Sale transactions.
Assists in the provision of quality equipment and supplies to patients/clients in a cost-effective manner.
Delivers and sets up or picks-up equipment to/from storefront and hospital.
Qualifications: High School or Vocational School graduate or an equivalent combination of education and experience.
Ability to work as a collaborative team member.
Read, speak and write fluent English and perform simple arithmetic computations.
Ability to understand and apply guidelines, policies and procedures.
Strong verbal and written communication skills.
Ability to take initiative and exercise independent judgment, decision making and problem solving expertise.
Knowledge of personnel administration and customer relation principles.
Why UnityPoint Health? Commitment to our Team – For the second consecutive year, we're proud to be recognized as a Top 150 Place to Work in Healthcare by Becker's Healthcare for our commitment to our team members.
Culture – At UnityPoint Health, you Come for a fulfilling career and experience a culture guided by uncompromising values and unwavering belief in doing what's right for the people we serve.
Benefits – Our competitive Total Rewards program offers benefits options that align with your needs and priorities, no matter what life stage you’re in.
Diversity, Equity and Inclusion Commitment – We’re committed to ensuring you have a voice that is heard regardless of role, race, gender, religion, or sexual orientation.
Development – We believe equipping you with support and development opportunities is an essential part of delivering a remarkable employment experience.
Community Involvement – Be an essential part of our core purpose—to improve the health of the people and communities we serve.
Visit https://dayinthelife.
unitypoint.
org/ to hear more from our team members about why UnityPoint Health is a great place to work.
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