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Posted : Tuesday, August 06, 2024 03:01 PM
We are a recruiting company EasyHiring looking for candidates for the position for the position of Customer Sales & Service Representative I, Front Counter in Eagle Grove, IA for work in Eagle Grove, IA.
Who we are: Since 1995, Our partners has become a coast-to-coast presence with operations in 22 states and a team exceeding 4,000 people with the mission of bridging the digital divide between America's major cities and America's smaller regions.
The services we offer-faster, more reliable internet service; expanded, free digital and HD TV choices; and superior technology in home security and phone service-are a direct result of our powerful culture of growth and innovation.
As we continue to grow, so do our career opportunities.
We aim to be at the forefront in delivering easy-to-use, high-tech entertainment, communications, and internet products to the communities we serve.
To achieve this, Our partners seeks talented professionals to partner with us in meeting these challenges and realizing what we can imagine.
Take that next step toward your future and join our growing team! Position Overview: Provide a positive customer experience in a prompt and professional manner.
Responsible for all sales activities and retail sales associate job duties focusing on selling Our partners product and services.
Also, includes resolving billing concerns, troubleshooting service issues, processing payments, equipment inventory and scheduling service and installation appointments.
Perform direct customer support for all customers consistent with Our partners policies and procedures.
Company Benefits: Along with that rewarding feeling, you'll be given the Power to Succeed in your career while enjoying ongoing training and a generous benefits package designed to be flexible and relevant to your needs.
You'll find all sorts of advantages to joining the Our partners team including: Health, vision, and dental insurance! Paid vacation, holidays and flex paid time off! 401K with generous company match! Employee discounts on Our partners services, where available.
In areas where Our partners services are not available, a reimbursement of internet/cable services are provided ! Education Enrichment up to $5,000 per year for qualified employees! Employee Wellness Program! Position Responsibilities: Achieve all sales and retention quotas set for the department by following the established departmental policies and procedures.
Assist customers in the selection and purchase of products and services.
Effectively communicate product and service information, feature functionality, billing procedures and equipment usage to each customer.
Demonstrate a full understanding of current marketing campaigns and offerings and can communicate them clearly to customers.
Troubleshoot basic service issues and schedule on site service calls when necessary.
Must balance cash drawer daily and verify all monies received.
Neat with self and work area, and conducts self in a respectable, responsible, and courteous manner.
Regular attendance required.
Perform other duties as directed or required by your supervisor.
Other duties as assigned.
Position Requirements: High school diploma or GED required; Associates degree preferred.
Required - 1-3 years' experience in retail and/or consumer sales.
Preferred - 3 plus years' customer service & cash handling/reconciliation experience.
Exceptional relationship-building skills.
Excellent communication skills.
Ability to multi-task and prioritize in a fast-paced environment.
Effective cash handling skills.
Valid driver's license and satisfactory driver record may be required for some locations.
Must demonstrate intermediate to advanced PC skills.
Sales ability and willingness to meet sales goals.
Able to stand for long periods.
Occasional travel to other sites within the region.
Ability to work evenings, weekends and holidays and overtime as needed.
Our Awards: Our partners is proud to have received the following recognitions: 2023 Best Managed Companies, 2022 Best Managed Companies, 2021 Best Managed Companies, 2019 Best Company for Women to Work, 2017 Best Company for People of Color and Women to Work, Content & Connectivity Human Resources (C2HR)'s 2021 Social Impact Award.
Who you are matters here: Our partners is committed to Equal Employment Opportunity (EEO) for all employees and applicants for employment.
Our partners prohibits discrimination and harassment based on race, color, religion, national origin, sex, gender identity, sexual orientation.
Job Type: Full-time Work Location: On the road
Who we are: Since 1995, Our partners has become a coast-to-coast presence with operations in 22 states and a team exceeding 4,000 people with the mission of bridging the digital divide between America's major cities and America's smaller regions.
The services we offer-faster, more reliable internet service; expanded, free digital and HD TV choices; and superior technology in home security and phone service-are a direct result of our powerful culture of growth and innovation.
As we continue to grow, so do our career opportunities.
We aim to be at the forefront in delivering easy-to-use, high-tech entertainment, communications, and internet products to the communities we serve.
To achieve this, Our partners seeks talented professionals to partner with us in meeting these challenges and realizing what we can imagine.
Take that next step toward your future and join our growing team! Position Overview: Provide a positive customer experience in a prompt and professional manner.
Responsible for all sales activities and retail sales associate job duties focusing on selling Our partners product and services.
Also, includes resolving billing concerns, troubleshooting service issues, processing payments, equipment inventory and scheduling service and installation appointments.
Perform direct customer support for all customers consistent with Our partners policies and procedures.
Company Benefits: Along with that rewarding feeling, you'll be given the Power to Succeed in your career while enjoying ongoing training and a generous benefits package designed to be flexible and relevant to your needs.
You'll find all sorts of advantages to joining the Our partners team including: Health, vision, and dental insurance! Paid vacation, holidays and flex paid time off! 401K with generous company match! Employee discounts on Our partners services, where available.
In areas where Our partners services are not available, a reimbursement of internet/cable services are provided ! Education Enrichment up to $5,000 per year for qualified employees! Employee Wellness Program! Position Responsibilities: Achieve all sales and retention quotas set for the department by following the established departmental policies and procedures.
Assist customers in the selection and purchase of products and services.
Effectively communicate product and service information, feature functionality, billing procedures and equipment usage to each customer.
Demonstrate a full understanding of current marketing campaigns and offerings and can communicate them clearly to customers.
Troubleshoot basic service issues and schedule on site service calls when necessary.
Must balance cash drawer daily and verify all monies received.
Neat with self and work area, and conducts self in a respectable, responsible, and courteous manner.
Regular attendance required.
Perform other duties as directed or required by your supervisor.
Other duties as assigned.
Position Requirements: High school diploma or GED required; Associates degree preferred.
Required - 1-3 years' experience in retail and/or consumer sales.
Preferred - 3 plus years' customer service & cash handling/reconciliation experience.
Exceptional relationship-building skills.
Excellent communication skills.
Ability to multi-task and prioritize in a fast-paced environment.
Effective cash handling skills.
Valid driver's license and satisfactory driver record may be required for some locations.
Must demonstrate intermediate to advanced PC skills.
Sales ability and willingness to meet sales goals.
Able to stand for long periods.
Occasional travel to other sites within the region.
Ability to work evenings, weekends and holidays and overtime as needed.
Our Awards: Our partners is proud to have received the following recognitions: 2023 Best Managed Companies, 2022 Best Managed Companies, 2021 Best Managed Companies, 2019 Best Company for Women to Work, 2017 Best Company for People of Color and Women to Work, Content & Connectivity Human Resources (C2HR)'s 2021 Social Impact Award.
Who you are matters here: Our partners is committed to Equal Employment Opportunity (EEO) for all employees and applicants for employment.
Our partners prohibits discrimination and harassment based on race, color, religion, national origin, sex, gender identity, sexual orientation.
Job Type: Full-time Work Location: On the road
• Phone : NA
• Location : Eagle Grove, IA
• Post ID: 9058512292
