About Us
Fort Dodge Ford is expanding, and we want YOU to come along for the ride! Being one of the fastest growing dealers in Iowa, we are in need of people who are looking for a change.
The automobile business isn’t what it used to be.
Today, we are more connected and serving to our community than any other industry.
Some of the best staff members come from our very own clients! This is why we need you! If you have done business with us, you’ve seen first hand our quality of customer care.
Maybe you are an automotive enthusiast? Maybe you aren’t quite happy with your current position? Or maybe you want to work for a business that offers purpose and opportunity? It’s time for a change.
We want to hear from you!
Benefits
Family owned and operated
Partners in the community
Opportunities for advancement
Onsite and on the job training
5 Days paid Annual Leave
Medical Plan
Vision Plan
Dental Plan
401(K) Plan
Responsibilities
Answer customer calls and establish follows-up with service appointments
Respond quickly to internet, phone and live chat inquiries using email, phone and live chat scripts and templates
Schedule appointments
Follow up with recall lists, special order parts, declined services, missed appointments
Participate in team & process development sessions – keeping positive relationships with teammates, sales teams and dealership management
Utilize tracking system daily
Skills / Requirements
At least one previous role based in strong customer service experience
Team player attitude
Prompt and courteous
Enthusiastic personality
Must have strong computer skills
Willing to submit to a pre-employment background check & drug screen
Fort Dodge Ford Lincoln Toyota provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
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