Job Type: Full Time/Part Time
Hours: 11:00Am -8:00 PM CST
Salary: $14.
00 HR
Benefits: Available after 90 days for full time employees
About AnswerNet AnswerNet is the brand name for the AnswerNet family of companies including AnswerNet, Inc.
, New AnswerNet Inc.
, Cerida Investment Corp.
, ECC (Energy Choice California), Synergy Solutions, TPV.
com, and Answercomm to name a few.
Together with our affiliates, AnswerNet operates more than 20 contact centers within the continental United States and Canada.
We provide a vast range of services to optimize telephone answering services, appointment setting and confirmation, customer support, third-party verification, sales, lead qualification, market research, and a host of other contact management solutions.
In all, AnswerNet has more than 10,000 satisfied clients and we process over 125 million interactions per year.
Summary of Position:
As an Outbound Call Center Representative, your primary responsibility will be to initiate outbound calls to potential clients, engage with gatekeepers, and successfully reach decision-makers.
Your goal will be to set appointments or facilitate warm transfers, ensuring effective communication and building strong relationships with our target audience.
Job Duties / Responsibilities / Essential Functions:
* Conduct outbound calls to prospects using provided contact lists.
*Navigate through gatekeepers to reach decision-makers and establish productive conversations.
* Clearly and effectively communicate the value proposition of our products/services.
*Identify and qualify leads to determine their potential as clients.
* Set appointments with decision-makers or facilitate warm transfers to the appropriate sales representative.
*Maintain accurate and up-to-date records of all interactions and outcomes in our CRM system.
* Meet or exceed daily/weekly targets for calls made, appointments set, and warm transfers completed.
Required Knowledge /Skills / Abilities / Qualifications:
* At LEAST one year of actual Call Center experience, working with an automatic dialer, and call scripting, is *REQUIRED FOR REMOTE CANDIDATES- NO EXCEPTIONS*
* Clear, professional, and friendly voice
* Excellent verbal communication skills with the ability to articulate complex ideas clearly.
*Persuasive and confident phone manner, with the ability to build rapport quickly.
* Strong negotiation and objection-handling skills to overcome gatekeepers.
*Ability to effectively qualify leads and identify potential opportunities.
* Familiarity with CRM software and the ability to navigate multiple systems simultaneously.
*Strong organizational skills and attention to detail to maintain accurate records.
* Ability to work independently, manage time effectively, and meet targets.
Basic Computer Skills and computer literacy are a must
* Experience in an Outbound environment *Sales experience is preferred*
WAH Requirements: *PC/Laptop with at least Windows 10 (Apple/Mac products, Chromebooks, and tablets are not compatible) * Hard wired high-speed internet connection (ethernet cable) *USB-connected Headset * Webcam *Quiet dedicated place to work free from distractions including pets and children.
*
Job Types: Part-time, Full-time
Pay: From $14.
00 per hour
Benefits:
* 401(k) matching
* Dental insurance
* Flexible schedule
* Health insurance
* Paid time off
* Vision insurance
* Work from home
Experience level:
* 1 year
Shift:
* 8 hour shift
* Evening shift
* Night shift
Weekly day range:
* Monday to Friday
Work setting:
* Call center
* In-person
People with a criminal record are encouraged to apply
Work Location: In person
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